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unraid connect error api key: network_errornetwork: getaddrinfo enotfound

The error message API key: network_errornetwork: getaddrinfo ENOTFOUND in Unraid Connect indicates that the system is unable to resolve a domain name to an IP address, suggesting a DNS resolution issue.

This can prevent Unraid from connecting to necessary online services.

Potential Causes:

  1. DNS Configuration Issues: Incorrect or misconfigured DNS settings can lead to failures in domain name resolution.
  2. Network Connectivity Problems: Disruptions in the network can hinder Unraid’s ability to reach external servers.
  3. Operating System Corruption: Corrupted system files may impair network functionalities.

Troubleshooting Steps:

  1. Verify Network Connectivity:
    • Ensure that the Unraid server has a stable internet connection.
    • Use the terminal to ping reliable domains, such as ping www.google.com, to confirm connectivity.
  2. Check DNS Settings:
    • Navigate to Settings > Network Settings in the Unraid web interface.
    • Confirm that the DNS server addresses are correctly configured.
    • Consider using public DNS servers like Google’s (8.8.8.8 and 8.8.4.4) for testing purposes.
  3. Restart Network Equipment:
    • Reboot routers, switches, and the Unraid server to resolve transient network issues.
  4. Review System Logs:
    • Access Unraid’s system logs via Tools > System Log to identify any network-related errors.
  5. Reinstall Unraid OS:
    • If the issue persists, there may be corruption in the Unraid OS.
    • Backup the config folder from the Unraid flash drive.
    • Reformat the flash drive and perform a fresh installation of Unraid.
    • Restore the config folder to retain previous configurations.

Additional Resources:

  • A user-reported solution involved reinstalling the Unraid OS to fix similar connectivity issues.
  • For a visual guide on connecting Unraid to online services, refer to the following video:

By systematically addressing these areas, you can identify and resolve the DNS resolution issue affecting Unraid Connect.

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